The protection of your personal data is of the utmost importance to us. At Past Perfect, we are committed to maintaining the confidentiality and security of your data, in full compliance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679).

This privacy policy describes how we collect, use, store and protect your personal data.

1. What Data We Collect

During your browsing and use of our services, we may collect the following categories of data:

  • Personal data: Name, address, e-mail, telephone number, VAT number (in case of invoicing).
  • Order data: Products purchased, payment method, shipping method, date and time of order.
  • Login data & cookies: IP address, location, device/browser type, browsing cookies.
  • Form data: Messages, questions or requests you send us through the contact form or the form for furniture restoration.

2. How We Use Your Data

Your personal data is used for the following purposes:

  • Processing orders and shipping products.
  • Issue of tax documents.
  • Customer service and answering your requests/questions.
  • Sending email newsletters (only with prior consent).
  • Internal analysis for the purpose of optimising the user experience and improving our services.
  • Compliance with legal and tax obligations.

3. Legal Basis for Processing

The collection and processing of your data is based on one or more of the following legal bases:

  • Contract performance (purchase of products).
  • Legal obligation (issuing documents, accounting requirements).
  • Legitimate interest (improving our services).
  • Consent (for commercial communication/newsletter).

4. cookies

Our website uses cookies to improve your experience. Cookies are small text files that are stored in your browser and allow us to identify your device.

We use:

  • Necessary cookies (for the operation of the e-shop).
  • Performance cookies (e.g. Google Analytics).
  • Marketing Cookies (e.g. Facebook Pixel, Google Ads, Microsoft Ads, Clarity).

You can change or withdraw your consent for non-essential cookies at any time via the consent bar cookies that appears when you enter the website.

5. Who has access to your data

Your personal data is handled exclusively by authorised personnel of our company and by selected partners (e.g. transport companies, accountants, payment providers), only to the extent required for the provision of our services.

Our partners comply with the requirements of the GDPR and are contractually committed to the confidentiality and secure processing of your data.

6. Data Retention Time

Your personal data is kept only for as long as necessary for the purposes of collection or as required by law (e.g. for tax purposes).

For example:

  • Invoicing data: up to 10 years.
  • Contact data: up to 2 years since last contact.
  • Cookies: according to the user's consent settings.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access to your data.
  • Right to rectification inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten").
  • Right of restriction of the processing.
  • Right to object in processing.
  • Right to portability of your data.
  • Right to withdraw consent, where this has been given.

To exercise any of the above rights, you can contact us at. info@past-perfect.gr or through the contact form.

8. Data Security

We take all necessary technical and organizational measures to protect your personal data from unauthorized access, alteration, loss or destruction. The website uses SSL encryption, firewalls and secure connections with third party providers (e.g. Viva, Stripe, Google).

9. Policy Updates

This Privacy Policy may be amended at any time without prior notice. Changes will be posted on this page with an update date. We recommend that you visit this page periodically to be informed of any changes.

Date of last update: 04/09/2025

For any issue related to the protection of your personal data, you can contact our Company or file a complaint to. Personal Data Protection Authority:
www.dpa.gr